STI Center at https://thesticenter.com is a Thai-language information hub on sexually transmitted infections, not a walk-in clinic and not a doctor chat. This page is the editorial mailbox for correcting articles, reporting broken pages, asking about the website, and talking about media partnerships. It is not a consulting room, not an emergency line, and not a place to send lab photos for interpretation.
Write to info@thesticenter.com when a disease name is vague, an incubation period looks wrong, a symptom list implies every infection clears by itself, a link is broken, or the tone stigmatizes readers. Use a short subject line and include the page URL if you have it. If you have just had a possible HIV exposure and need PEP, go to a hospital within 72 hours and call the AIDS counseling hotline 1663. Do not wait for the editorial inbox.
Confidential testing, PrEP, or counseling appointments use the clinic’s own booking system. The appointment lives on the provider’s system. We do not see your queue, we do not confirm lab results, and we do not adjust medication by email. Preparation notes, FAQ, and the STI knowledge hub are on https://thesticenter.com.
STI Center is independent media. We are not a hospital, not a hospital network, and we do not keep medical records on this website. Mail you send is used to fix copy, fix links, or answer an editorial question. It is not used to diagnose an individual, and it does not guarantee a lab result, a drug brand, or a special clinic slot.
We read editorial mail on business days. Public holidays may be slower. If a page is broken, tell us the browser, operating system, and screen size. For a media partnership, send the organization name, the purpose, and a sample of the work. We do not sell medical slogans, we do not hide service limits, and we do not take brokered ads for drugs or clinics by email.
Do not send a national ID card, lab printouts, chat logs, or health documents. If you already sent them, tell us the date and we will delete what we do not need to fix the page. What this mailbox can actually change is a factual error, a broken link, stigmatizing tone, and a page that does not load — not a treatment plan based on symptoms in a letter.
Questions about ongoing medication, side effects, the next test date, or treatment rights belong with the clinic that cares for you, or with 1663 when you need urgent counseling. If hotel, campus, or workplace internet cannot open the site, name the device and the network. The goal is that anyone can read https://thesticenter.com without odd conditions and without being forced to create an account.
Check About, FAQ, the knowledge hub, and the privacy policy first if the answer is already there, so you do not have to wait for mail. Thank you for helping STI Center stay accurate for someone who is opening this site for the first time and trying to decide whether to get tested.